@book{343365,
	author = {Hoyle, David.},
	title = {Iso 9000 pocket guide /},
	publisher = {Butterworth-Heinemann,},
	year = {1998.},
	address = {[S.l.] :},
	note = {Hardcover.},
	url = {http://www.amazon.com/exec/obidos/ASIN/0750640251/chopaconline-20}
}