01921 a2200229 4500 0750640243 9780750640244 658 820 820 Hoyle, David. Iso 9000 quality systems handbook / David Hoyle. 3rd ed. [S.l.] : Butterworth-Heinemann, 1998. 560 p. ; 24 cm. 3rd edition. Paperback. This essential and comprehensive guide to implementing the Quality System Standard has again been updated to include more guidance on the application of the standard, particularly to the Service Industries, making it the most complete guide to ISO 9000 available. This is not a wordy and theoretical tome; it is a practical instruction manual for implementing quality system requirements and becoming certified to the now indispensable worldwide quality system standard. This handbook has been written with the discerning manager in mind, and is a manual for those managing, designing, implementing, auditing and improving quality systems. In this book the mysteries of how to become and remain certified to the quality system standard are solved. The approach taken in the handbook is appropriate for managers and practitioners of all types in any organisation. Unlike other guides, this book addresses each individual requirement of each clause. One by one the purpose and scope of the requirements is explained and practical guidance in meeting them is offered. Comprehensive and practical guide Covers over 250 requirements of the standard Includes useful checklists, flow charts, related standards, bibliography. 3rd edition. Amazon.com http://www.amazon.com/exec/obidos/ASIN/0750640243/chopaconline-20 Amazon customer reviews http://www.chopac.org/cgi-bin/tools/azrev.pl?q=0750640243 NBS BK 658.5620218 HOY 343366 343366 0 0 0 0 CL CL 2013-08-28 0 658.5620218 HOY NBS487 2013-08-28 2013-08-28 BK