Managing a quality system using bs/en/iso 9000 /
Peter Jackson.
- [S.l.] : Cassell Academic, 1995.
- 256 p. ; 24 cm.
- Formerly bs 5750. .
- Formerly bs 5750. .
Hardcover.
Designed for any manager developing a quality management system, this guide covers effective documentation, the importance of staff training, internal auditing, supplier monitoring, surveillance and reassessment, management reviews and how to change existing systems.