Jackson, Peter.

Managing a quality system using bs/en/iso 9000 / Peter Jackson. - [S.l.] : Cassell Academic, 1995. - 256 p. ; 24 cm. - Formerly bs 5750. . - Formerly bs 5750. .

Hardcover.

Designed for any manager developing a quality management system, this guide covers effective documentation, the importance of staff training, internal auditing, supplier monitoring, surveillance and reassessment, management reviews and how to change existing systems.

074941443X 9780749414436