Futell, Charles. <br/><br/>
Fundamentals of selling :  customers for life / 
Charles Futell. 
 - 7th Ed ed. 
 - [S.l.] :  McGraw-Hill Education,  2001. 
 - 608 p. ;  26 cm. 
<br/><br/> Hardcover. 
<br/><br/><label>ISBN: </label>0072398868 9780072398861 
<br/><br/><label>Dewey Class. No.: </label>658.85