00704 a2200145 4500020001500000020001800015100001200033245004800045260003900093300002100132500001500153520022100168856008200389856008700471 a0826459692 a97808264596951 aWright.10aManagement of service operations /cWright. a[S.l.] :bThomson Learning,c1999. a250 p. ;c25 cm. aPaperback. aBased around Ray Wild's "Production and Operations Management", this textbook has an accompanying CD-ROM featuring 12 international case studies linked to the text, each of which contains study notes and assignments.403Amazon.comuhttp://www.amazon.com/exec/obidos/ASIN/0826459692/chopaconline-20403Amazon customer reviewsuhttp://www.chopac.org/cgi-bin/tools/azrev.pl?q=0826459692