TY  - GEN
AU  - Ross,Joel E.
AU  - Omachonu,Vincent
TI  - Principles of total quality
SN  - 0749417145
PY  - 1995///
CY  - [S.l.]
PB  - Kogan Page
N1  - Hardcover
N2  - This work covers all aspects of the management and implementation of quality in organizations. It provides information on: what quality is; what must be in place to achieve quality; how to get quality to work; how to use quality tools; and re-engineering for quality. It includes case studies
UR  - http://www.amazon.com/exec/obidos/ASIN/0749417145/chopaconline-20
UR  - http://www.chopac.org/cgi-bin/tools/azrev.pl?q=0749417145
ER  -