TY - GEN AU - Magrath,Allan J. TI - How to achieve zero-defect marketing SN - 0814451233 U1 - 658.802 PY - 1993/// CY - [S.l.] PB - AMACOM N1 - Hardcover N2 - This breakthrough book shows how innovative companies can apply manufacturing standards such as zero-defects and continuous improvement directly to marketing. With more than 200 examples and dozens of action tips for immediate and long-term implementation, Magrath reveals how to shift into this new approach that leads to improved results UR - http://www.amazon.com/exec/obidos/ASIN/0814451233/chopaconline-20 UR - http://www.chopac.org/cgi-bin/tools/azrev.pl?q=0814451233 ER -