TY  - GEN
AU  - HEIL,PARKER,TATE
TI  - Leadership & the customer revolution
SN  - 0442018525
U1  - 658.812 
PY  - 1995///
CY  - [S.l.]
PB  - VAN  NOSTRAND REINHOLD
N1  - Import; Hardcover
UR  - http://www.amazon.com/exec/obidos/ASIN/0442018525/chopaconline-20
UR  - http://www.chopac.org/cgi-bin/tools/azrev.pl?q=0442018525
ER  -