TY  - GEN
AU  - Debashis Sarkar.
AU  - Debashis Sarkar.
TI  - Tips for customer satisfaction
SN  - 8186104461
PY  - 1997///
CY  - [S.l.]
PB  - Beacon Books
KW  - Debashis Sarkar.
N1  - Unknown Binding
UR  - http://www.amazon.com/exec/obidos/ASIN/8186104461/chopaconline-20
UR  - http://www.chopac.org/cgi-bin/tools/azrev.pl?q=8186104461
ER  -