TY  - GEN
AU  - Palmer
TI  - Principles of Service Marketing 
SN  - 0071189769
U1  - 658.8 PAL 2001 
PY  - 2001///
CY  - [S.l.]
PB  - McGraw-Hill Inc.,US
N1  - Paperback
UR  - http://www.amazon.com/exec/obidos/ASIN/0071189769/chopaconline-20
UR  - http://www.chopac.org/cgi-bin/tools/azrev.pl?q=0071189769
ER  -