The new sales manager : challenges for the 21st century /
Walter Vieira.
- 1st ed.
- [S.l.] : Sage Publications, 2002.
- 144 p. ; 22 cm.
- Response books. .
- Response books. .
Paperback.
This practice-orientated book has been specially designed to help new sales managers understand their new role and responsibilities. The author has provided a balanced approach and covers: effective communication; managing time; selecting and recruiting salespeople; morale and motivation; and appraising and developing salespeople. Covering the entire range of a sales manager's functions, the ideas presented in this book are applicable to every type of organization.