Certo, Samuel C. <br/><br/>
Supervision :  quality, diversity, and technology / 
Samuel C. Certo. 
 - 2 Sub ed. 
 - [S.l.] :  Irwin Professional Publishing,  1996. 
 - 1 p. ;  27 cm. 
<br/><br/> Paperback. 
<br/><br/> This book prepares students to be supervisors. It is based on the premise that organizational variables like the nature of the workforce, computer and communication technology, and the design of organization structures are changing perhaps more rapidly than at any other time in history. All of these factors have a direct influence on supervisors' roles. The book is divided into five parts and 19 chapters. It contains a variety of pedagogy, including: chapter outlines and quotations, learning objectives and opening vignettes, margin definitions, self-quizzes, key terms, and cases. An Internet study guide, is also available. 
<br/><br/><label>ISBN: </label>0256208050 9780256208054 
<br/><br/><label>Dewey Class. No.: </label>658.302