monumental software disasters Glass, Robert L. creator S.l.] Prentice Hall 1997 288 p. ; 24 cm. Failure often teaches more than success. Here are 16 of the worst software disasters in recent years, and the lessons to be learned from them. Software failure expert Robert Glass identifies six characteristics of impending failure, including elements rarely discussed in other software engineering texts. Robert L. Glass. Paperback. 005 013673443X 9780136734437 http://www.amazon.com/exec/obidos/ASIN/013673443X/chopaconline-20 http://www.chopac.org/cgi-bin/tools/azrev.pl?q=013673443X http://www.amazon.com/exec/obidos/ASIN/013673443X/chopaconline-20 http://www.chopac.org/cgi-bin/tools/azrev.pl?q=013673443X