TY - GEN AU - Eisenberg,Anne TI - Effective technical communication SN - 0071127569 (hardcover) PY - 1993/// CY - [S.l.] PB - McGraw-Hill Education (ISE Editions) N1 - Import UR - http://www.amazon.com/exec/obidos/ASIN/0071127569/chopaconline-20 ER -