@book{346847,
	author = {Poe, Roy W.},
	title = {The mcgraw-hill handbook of business letters /},
	publisher = {McGraw-Hill Professional,},
	year = {1994.},
	address = {[S.l.] :},
	edition = {3rd ed.},
	url = {http://www.amazon.com/exec/obidos/ASIN/0071135898/chopaconline-20}
}