@book{347079,
	author = {Snape,ED. and Snape,ED.},
	title = {The best techniques for managing managers.},
	publisher = {Beacon Books,},
	year = {1997.},
	address = {[S.l.] :},
	url = {http://www.amazon.com/exec/obidos/ASIN/8186104399/chopaconline-20}
}