The self-defeating organization : how smart companies can stop outsmarting themselves /
Robert E. Hardy, Randy Schwartz.
- [S.l.] : Perseus Books, 1996.
- 313 p. ; 24 cm.
Frustrated managers see themselves working hard, see smart people on their teams, yet see the same problems over and over. That's the sign of a Self-Defeating Organization. This book reveals how even intelligent, experienced groups can fall into "low-performance loops," and shows how confronting fears embedded in a corporate culture will lead back to high performance.