TY - GEN AU - Hardy,Robert E. AU - Schwartz,Randy TI - The self-defeating organization: how smart companies can stop outsmarting themselves SN - 0201483130 (hardcover) U1 - 658 PY - 1996/// CY - [S.l.] PB - Perseus Books N2 - Frustrated managers see themselves working hard, see smart people on their teams, yet see the same problems over and over. That's the sign of a Self-Defeating Organization. This book reveals how even intelligent, experienced groups can fall into "low-performance loops," and shows how confronting fears embedded in a corporate culture will lead back to high performance UR - http://www.amazon.com/exec/obidos/ASIN/0201483130/chopaconline-20 ER -