@book{347568,
	author = {Finch, Byron J.},
	title = {Operationsnow. com :},
	publisher = {Irwin/McGraw-Hill,},
	year = {2002.},
	address = {[S.l.] :},
	url = {http://www.amazon.com/exec/obidos/ASIN/0072416408/chopaconline-20}
}