TY - GEN AU - Mohanty,R.P. AU - Lakhe,R.R. TI - Handbook of total quality management SN - 8172248334 (paperback) PY - 2006/// CY - [S.l.] PB - Jaico Publishing House UR - http://www.amazon.com/exec/obidos/ASIN/8172248334/chopaconline-20 ER -