@book{347872,
	author = {Barner, Robert W.},
	title = {Team troubleshooter :},
	publisher = {Intercultural Press,},
	year = {2001.},
	address = {[S.l.] :},
	edition = {1st ed.},
	url = {http://www.amazon.com/exec/obidos/ASIN/0891061517/chopaconline-20}
}
