@book{347912,
	author = {Kaplan, Robert S. and Norton, David P.},
	title = {Strategy maps :},
	publisher = {Harvard Business Press,},
	year = {2004.},
	address = {[S.l.] :},
	edition = {1st ed.},
	url = {http://www.amazon.com/exec/obidos/ASIN/1591391342/chopaconline-20}
}