Futrell,Charles M. <br/><br/>
ABC's of relationship selling through service 
Charles M.Futrell 
 - 8th 
 - New York  McGraw-Hill  2005 
 - 548p 
<br/><br/> Paper cover 
<br/><br/><label>ISBN: </label>0071112359 
<br/><br/><label>ISSN: </label>9780071112352 
<br/><br/><label>Dewey Class. No.: </label>658.85