Pike,John <br/><br/>
TQM IN ACTION.  Richard Barnes. 
John Pike. 
 - 2nd. 
 - London.  Chapman & Hall  1996. 
 - 362p. 
<br/><br/> Paper Cover. 
<br/><br/><label>ISBN: </label>9780412715303 
<br/><br/><label>ISSN: </label>9780412715303 
<br/><br/><label>Dewey Class. No.: </label>658.4012