TY  - GEN
AU  - Heaphy,Maureen S.
TI  - The Malcolm Baldrige National Quality Award: A Yardstick for Quality Growth
SN  - 020163368X
U1  - 658.5'62'07973 
PY  - 1995///
CY  - New York
PB  - Addison-Wesley Publishing Company.
N1  - Paper cover
ER  -