Conversations that get results and inspire collaboration . engage your team, your peers, and your manager to take action . - Hayashi, Shawn Kent.; Hayashi, Shawn Kent. (New York McGraw Hill., 2013)
Acknowledgments -- Preface -- The foundation for successful collaboration -- Knowing what you want to create -- People reading : communication styles -- People reading : motivators -- People reading : emotional intelligence -- Tying people reading together -- The building blocks for successful collaborations that get results -- Deep listening -- Relationship and group dynamics that impact collaboration -- Storytelling -- When conflict stops progress : creating more effective conversations that -- Relationship buildingationships application exercise -- Having the necessary conversations and getting the collaboration you -- The 12 conversations and how to use them to collaborate -- Conversation for connection -- Conversation for creating new possibilities -- Conversation for structure -- Conversation for commitment -- Conversation for action -- Conversation for accountability -- Conversation for conflict resolution -- Conversation for breakdown -- Conversation for withdrawal and disengagement -- Conversation for change -- Conversation for appreciation -- Conversation for moving on.
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Keywords: Hayashi, Shawn Kent; Communication in management; Interpersonal communication; Teams in the workplace; Leadership