01923cam a2200373 a 4500 16677268 OSt 20180116183011.0 110304s2011 nyua b 001 0 eng 2011008990 015771424 Uk 9780071759977 (alk. paper) 0071759972 (alk. paper) (OCoLC)ocn692290351 DLC DLC YDX BTCTA YDXCP BWX VRC CDX UKMGB DLC pcc HF5549.5.P35 S75 2011 658.3124 22 Stone, Ron Drew. The real value of training . measuring and analyzing business outcomes and the quality of ROI . Ron Drew Stone. New York . McGraw-Hill, 2011. xvii, 302 p. : ill. ; 25 cm. Hard Cover Includes bibliographical references (p. 289-290) and index. Talking about performance results -- Stone's measurement and roi process : a view from above -- Begin on the right foot : partner to create a measurement strategy -- Collect relevant performance data -- Analyze results and adjust for causal influence -- Analyze and adjust results for sustained impact -- Go / No Go : Assign a Monetary Value to Business Outcome Data -- Calculate the fully-loaded cost of the solution design -- Calculating the return on investment and assessing the quality of ROI -- Measuring the contribution of solutions : alternatives to ROI -- Communicate the results -- Opportunity forecasting : predicting performance improvement and ROI. Stone, Ron Drew. Performance standards. Rate of return. Personnel management. Stone, Ron Drew. 7 cbc orignew 1 ecip 20 y-gencatlg ddc BK 658.3124 350290 350290 0 0 ddc 0 0 NFIC CL CL GEN 2015-09-08 0 658.3124 STO NBS9407 2015-09-08 2015-09-08 BK