The measuring and analyzing business outcomes and the quality of ROI Stone, Ron Drew. creator Stone, Ron Drew. text bibliography nyu New York McGraw-Hill 2011 monographic eng

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xvii, 302 p. : ill. ; 25 cm. Talking about performance results -- Stone's measurement and roi process : a view from above -- Begin on the right foot : partner to create a measurement strategy -- Collect relevant performance data -- Analyze results and adjust for causal influence -- Analyze and adjust results for sustained impact -- Go / No Go : Assign a Monetary Value to Business Outcome Data -- Calculate the fully-loaded cost of the solution design -- Calculating the return on investment and assessing the quality of ROI -- Measuring the contribution of solutions : alternatives to ROI -- Communicate the results -- Opportunity forecasting : predicting performance improvement and ROI. Ron Drew Stone. Hard Cover Includes bibliographical references (p. 289-290) and index. Stone, Ron Drew Performance standards Rate of return Personnel management HF5549.5.P35 S75 2011 658.3124 9780071759977 (alk. paper) 0071759972 (alk. paper) 2011008990 DLC 110304 20180116183011.0 16677268