Work and peace in academe : leveraging time, money, and intellectual energy through managing conflict /
Work & peace in academe
James R. Coffman.
- Bolton, Mass. : Anker Pub. Company, c2005.
- xix, 220 p. ; 24 cm.
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Includes bibliographical references (p. 213-215) and index.
Conflict : two sides of one coin -- A framework for understanding conflict in an academic environment -- Methods of conflict resolution in an academic environment -- Policy and procedure : development and implementation -- The players and their roles : governance and administration -- The players and their roles : institutional offices -- Key collateral players : support and specialty personnel -- Putting it all together : creating an integrated system of dispute prevention, resolution and management -- Some best practices.
1882982843
2005004601
College personnel management. Conflict management. Communication in education. Universities and colleges--Administration.