TY - BOOK AU - Coffman,James R. TI - Work and peace in academe: leveraging time, money, and intellectual energy through managing conflict SN - 1882982843 AV - LB2331.66 .C64 2005 U1 - 378.11 22 PY - 2005/// CY - Bolton, Mass. PB - Anker Pub. Company KW - College personnel management KW - Conflict management KW - Communication in education KW - Universities and colleges KW - Administration N1 - 0; Includes bibliographical references (p. 213-215) and index; Conflict : two sides of one coin -- A framework for understanding conflict in an academic environment -- Methods of conflict resolution in an academic environment -- Policy and procedure : development and implementation -- The players and their roles : governance and administration -- The players and their roles : institutional offices -- Key collateral players : support and specialty personnel -- Putting it all together : creating an integrated system of dispute prevention, resolution and management -- Some best practices UR - http://www.loc.gov/catdir/toc/ecip058/2005004601.html UR - http://www.loc.gov/catdir/enhancements/fy1505/2005004601-d.html ER -