Interpersonal skills for portfolio, program, and project managers - Levin, Ginger (Vienna, VA : Management Concepts, 2010)
Introduction -- Leadership -- Team-building strategies -- The art of motivation -- Interpersonal communication tools -- Building and managing relationships with stakeholders -- Decision-making -- Managing stress -- Resolving conflict and managing agreement -- Critical incidents : coping with traumatic events -- Future issues, career management, and thoughts on interpersonal issues -- References and recommended resources -- Index.
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Includes bibliographical references (p. [273]-280) and index.
Keywords: Project management; Personnel management; Interpersonal relations; Interpersonal communication