01855cam a22003614a 4500 4102 4102 14152618 Nust 20170105101620.0 051024s2006 maua b 001 0 eng 2005030892 159139919X 9781591399193 (OCoLC)ocm62161234 DLC DLC BAKER C#P IXA BUR YDXCP OCLCQ DLC pcc HD42 .G47 2006 658.4092 GER Gerzon, Mark. Leading through conflict : how successful leaders transform differences into opportunities / Mark Gerzon. Boston, Mass. : Harvard Business School, 2006. xii, 273 p. : ill. ; 25 cm. Leadership for the common good Includes bibliographical references (p. [245]-263) and index. pt. I: Three faces of leadership. The demagogue ; The manager ; The mediator -- pt. 2: Eight tools for the leader as mediator. Integral vision ; Systems thinking ; Presence ; Inquiry ; Conscious communication ; Dialogue ; Bridging ; Innovation -- Conclusion: Transforming conflict into opportunity -- Appendix: When conflict erupts : guidelines in times of crisis. Conflict management. Leadership. Table of contents http://www.loc.gov/catdir/toc/ecip062/2005030892.html Contributor biographical information http://www.loc.gov/catdir/enhancements/fy1308/2005030892-b.html Publisher description http://www.loc.gov/catdir/enhancements/fy1311/2005030892-d.html 7 cbc orignew 1 ecip 20 y-gencatlg ddc BK 0 0 ddc 0 0 NFIC CL CL CART 2016-12-27 0 658.4092 GER CL2576 2016-12-27 1 2016-12-27 BK