how successful leaders transform differences into opportunities Gerzon, Mark. creator text bibliography mau Boston, Mass Harvard Business School 2006 monographic eng

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xii, 273 p. : ill. ; 25 cm. pt. I: Three faces of leadership. The demagogue ; The manager ; The mediator -- pt. 2: Eight tools for the leader as mediator. Integral vision ; Systems thinking ; Presence ; Inquiry ; Conscious communication ; Dialogue ; Bridging ; Innovation -- Conclusion: Transforming conflict into opportunity -- Appendix: When conflict erupts : guidelines in times of crisis. Mark Gerzon. Includes bibliographical references (p. [245]-263) and index. Conflict management Leadership HD42 .G47 2006 658.4092 GER 159139919X 9781591399193 2005030892 http://www.loc.gov/catdir/toc/ecip062/2005030892.html http://www.loc.gov/catdir/enhancements/fy1308/2005030892-b.html http://www.loc.gov/catdir/enhancements/fy1311/2005030892-d.html http://www.loc.gov/catdir/toc/ecip062/2005030892.html http://www.loc.gov/catdir/enhancements/fy1308/2005030892-b.html http://www.loc.gov/catdir/enhancements/fy1311/2005030892-d.html DLC 051024 20170105101620.0 14152618