TY - GEN AU - Menasce,Daniel A. AU - Almeida,Virgilio A.F. TI - Capacity planning for Web services: metrics models and methods SN - 0130659037 U1 - 004.2 PY - 2002/// CY - Upper Saddle River, NJ PB - Prentice Hall KW - Computer capacity KW - Planning KW - World Wide Web ER -