@book{4897,
	author = {Baugh, L. Sue. and 1.Fryar, Maridell. 2.Thomas, David Allen.},
	title = {How to write first-class business correspondence : the handbook for business writing},
	publisher = {Viva Books Pvt. Ltd.,},
	year = {2005.},
	address = {New Dlhi :},
	note = {Includes Index.}
}