TY  - BOOK
AU  - Bretag,Tracey
AU  - Bordia,Sarbari
AU  - Crossman,Joanna
TI  - Communication skills
SN  - 1259025713 (hardcover : alk. paper)
U1  - 651.7 
PY  - 2009///
CY  - New Delhi
PB  - Tata McGraw Hill
KW  - Business communication
KW  - Commercial correspondence
KW  - Listening
KW  - Public speaking
N1  - Writing with a purpose -- Speaking with confidence -- Communicating effectively -- Good communicators are good listeners -- Making meetings work; 0; 0; 0; 651_700000000000000_BRE
ER  -