00271nam a2200097Ia 4500008004100000082002000041100001700061245005800078260002800136300000900164210430s9999    xx            000 0 und d  a658.652 M4251 P  aVipin Mathur  aPrinciples of Total Quality Management cVipin Mathur  aIndiabCyber Techc2011  a256p