01544cam a22003494a 4500 13617034 CEME 20210628201542.0 040607s2005 njua b 001 0 eng 2004013486 0471668117 (pbk.) DLC DLC DLC pcc HD62.15 .T524 2005 658.4/013 22 Thomsett, Michael C. 55792 Getting started in six sigma;A PRACTICAL WORKING GUIDE Michael C. Thomsett. Six sigma Subtitle on cover: Comprehensive coverage,a practica l working guide Hoboken, N.J. : Wiley, c2005. vi, 213 p. : ill. ; 24 cm. The Getting started in series Includes bibliographical references (p. 209-210) and index. The meaning of six sigma -- The customer's point of view -- Outside-in thinking -- The nature of quality -- Product and service defects -- Improving process systems -- Striving for consistency -- Expectations and rules. Total quality management. 872 Six sigma (Quality control standard) 3342 Getting started in. 55793 Publisher description http://www.loc.gov/catdir/description/wiley042/2004013486.html Table of contents only http://www.loc.gov/catdir/toc/wiley041/2004013486.html Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0616/2004013486-b.html ddc BK 566474 566474 0 0 ddc 0 0 CEME CEME GEN 2017-04-04 0 658.4013 THO CEME-42816 2021-06-28 2021-06-28 BK 0 0 ddc 0 0 CEME CEME GEN 2017-04-04 0 658.4013 THO CEME-42817 2021-06-28 2021-06-28 BK