TY - BOOK AU - Loch, Christoph H, Chick, Stephen, Huchzermeier, Arnd TI - Management quality and competitiveness, lessons from the industrial excellence award SN - 9783540791836 U1 - 658.562 LOC PY - 2008/// CY - BERLIN PB - SPRINGER KW - MANAGEMENT.ORGANIZATIONAL EFFECTIVENESS.SUCCESS IN BUSINESS ER -