Davenport, Kimberly D , Brelin, Harvey K <br/><br/>
Focused quality , managing for results 

 - LONDON  KOGAN PAGE  1994 
 - 193P 
<br/><br/><label>ISBN: </label>0-7494-1702-1 
<br/><br/><label>Dewey Class. No.: </label>658.562 BRE'F