02867cam a22003978i 4500 21857452 NUST 20220825155917.0 210104s2021 nyu b 000 0 eng 2020053512 9781250246523 (hardcover) 9781250246530 (ebook) Azhar DLC eng rda DLC pcc HD30.3 .D495 2021 651.7 DHA Dhawan, Erica, author. 97260 Digital body language : how to build trust and connection, no matter the distance Erica Dhawan. First edition. New York : St. Martin's Press, 2021 2105 267p text txt rdacontent unmediated n rdamedia volume nc rdacarrier Includes bibliographical references. "From Erica Dhawan, co-author of Get Big Things Done, the definitive guide to communicating and connecting wherever you are. Email replies that show up a week later. Video chats full of "oops sorry no you go" and "can you hear me?!" Ambiguous text-messages. Weird punctuation you can't make heads or tails of. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other? Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible -- or are they? In Digital Body Language, Erica Dhawan, a go-to thought leader on collaboration and a passionate communication junkie, combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and culture. In real life, we lean in, uncross our arms, smile, nod and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails. Digital Body Language will turn your daily misunderstandings into a set of collectively understood laws that foster connection, no matter the distance. Dhawan investigates a wide array of exchanges-from large conferences and video meetings to daily emails, texts, IMs, and conference calls-and offers insights and solutions to build trust and clarity to anyone in our ever changing world"-- Provided by publisher. Communication in organizations. Interpersonal communication. 4420 Information technology Social aspects. 11375 Body language. 62576 7 cbc orignew 1 ecip 20 y-gencatlg ddc LC 591007 591007 0 0 ddc 0 0 CL CL LC 2022-08-15 651.7 DHA LC-332 2022-08-15 2022-08-15 REF