Harkins, Philip J., <br/><br/>
Powerful conversations :  how high impact leaders communicate / 
Phil Harkins. 
 - Second Edition Revised edition of the author's 
 - xvi, 192 pages :  illustrations ;  25 cm 
 - McGraw Hill Education -- Business Classics .
<br/><br/>The discipline of powerful conversations (Page-1),Powerful conversations and high-impact leaders (Page-3),The structure and impact of powerful conversations (Page-19),The types of powerful conversations (Page-43),The swamp : getting into and out of bad conversations (Page-59),Difficult conversations (Page-73),Powerful conversations in practice (Page-90),Powerful conversations and trust (Page-91),The agenda for change (Page-109),Passionate champions (Page-123),Retaining great people (Page-135),The voice of leadership (Page-149),Appendix a powerful conversations toolbox (Page-161).<br/><br/> 
<br/><br/><label>ISBN: </label>9781260019629 (alk. paper) 1260019624 
<br/><br/><label>LCCN: </label>2017014745 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in management.<br/>Leadership.<br/>Communication in organizations.
<br/><br/><label>LC Class. No.: </label>HD30.3  / .H3713 2017 
<br/><br/><label>Dewey Class. No.: </label>658.45,HAR