Conflict in organizational groups : new directions in theory and practice - Behfar, Kristin J.; Thompson, Leigh L. (Evanston, Ill. : Northwestern University Press : Kellogg School of Management, 2007)
Part-1: Conflict and the Individual Group Member (Page-1), Part-2: Conflict and Group Processes (Page-143).
Keywords: Conflict management -- Congresses; Teams in the workplace -- Congresses; Interpersonal conflict -- Congresses