01251cam a2200337 a 4500 17453954 20230324092452.0 120906s2014 nyua b 001 0 eng 2012036157 9780078024078 (alk. paper) 0078024072 DLC DLC DLC pcc HD9980.5 .F549 2014 658 FIT Fitzsimmons, James A. 111277 Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi. 8th ed. New York : McGraw-Hill, 2014. xviii, 524 o. : ill. ; 28 cm. The McGraw-Hill/Irwin series operations and decision sciences Includes bibliographical references and index. Service industries Management. 111278 Fitzsimmons, Mona J. 111279 Bordoloi, Sanjeev. 111280 Fitzsimmons, Mona J. 111279 Bordoloi, Sanjeev. 111280 7 cbc orignew 1 ecip 20 y-gencatlg ddc BK 594201 594201 0 0 ddc 0 0 CL CL MS 2023-03-24 Multi Line Books 0 658 FIT CL-1423 2023-03-24 2023-03-24 BK