Cassidy, Anita. <br/><br/>
A practical guide to information systems process improvement / 
by Anita Cassidy, Keith Guggenberger. 
 - Boca Raton, Fla. :  St. Lucie Press,  c2001. 
 - 269 p. :  ill. ;  24 cm. 
<br/><br/> http://www.amazon.com/Practical-Information-Systems-Process-Improvement/dp/1574442813/ref=sr_1_1?s=books&ie=UTF8&qid=1410151686&sr=1-1&keywords=1574442813 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>1574442813 
<br/><br/><label>LCCN: </label>00009370  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management information systems.--MIS<br/>Information technology.
<br/><br/><label>LC Class. No.: </label>T58.64.  / C37 2001 
<br/><br/><label>Dewey Class. No.: </label>658.4038 CAS