Bill Abrams   <br/><br/>
Observational Research Handbook  Understanding How Consumers Live with Your Product 

 - New York:  McGraw-Hill,  2000. 
<br/><br/><label>ISBN: </label>9780658000737 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Observational Research Handbook
<br/><br/><label>Dewey Class. No.: </label>658.83421  / ABR