@book{614763,
	author = {Akhtar, Ahmad Raza and Supervisor: Dr. Muhammad Zahid Siddique},
	title = {E-governance and Emerging Digital Platforms: Exploring Citizens’ Preferences for Online Public Grievances Redressal Systems (OPGRS) in Pakistan/},
	publisher = {S3H NUST.},
	year = {2025.},
	address = {Islamabad:},
	url = {http://10.250.8.41:8080/xmlui/handle/123456789/54717}
}