SERVICES,IT MANAGING. <br/><br/>
BEST PRACTICE FOR SERVICES SUPPORT / 
MANAGING IT SERVICES. 
 - LONDON;  TSO;  2007. 
 - 308 P. ;  11.6X8IN 
<br/><br/><label>ISBN: </label>
<br/><br/><label>Dewey Class. No.: </label>004.068  / MAN