00363nam a22001217a 4500020000800000040001700008082001600025100001800041245009200059250002100151260003100172300003800203  qHB.  cFizza Ishaq   a158.55bWIL  aUry, William.  aGetting Past No: Negotiating Your Way from Confrontation to Cooperation /cWilliam Ury.  aRevised Edition.  aNew York :bBantam,c1991.  a189 P. ;c20.83 x 14.22 x 2.03 cm