@book{61687,
	title = {Introducing systems development},
	address = {Basingstoke : Palgrave Macmillan, 2004.},
	note = {Includes index.},
	url = {http://www.amazon.com/Introducing-Systems-Development-Steve-Skidmore/dp/0333973690/ref=sr_1_1?s=books&ie=UTF8&qid=1415452788&sr=1-1&keywords=0333973690}
}